Terms and Conditions
Terms and Conditions governing use of Mafia Online Casino
General Provisions
These Terms and Conditions govern all activities conducted through the Mafia Online Casino platform. By registering an account or using any services, users acknowledge acceptance of these terms in their entirety.
Eligibility Requirements
Participation requires meeting specific criteria:
- Minimum age of 18 years or legal gambling age in jurisdiction of residence
- Registration limited to one account per person, household, and IP address
- Truthful provision of personal information during registration
- Compliance with all applicable local gambling laws and regulations
Account Responsibilities
Registration Obligations
Users must provide accurate identity information including full legal name, date of birth, residential address, and valid contact details. The casino reserves the right to request verification documentation at any time.
| Document Type | Accepted Formats |
|---|---|
| Photo ID | Passport, Driving Licence, National ID |
| Address Proof | Utility Bill, Bank Statement (dated within 3 months) |
| Payment Proof | Card photo, E-wallet screenshot |
Account Security
Players bear responsibility for maintaining account security:
- Passwords must remain confidential and not shared
- Suspicious activity should be reported immediately
- Logging out after sessions on shared devices is required
- Two-factor authentication is recommended for enhanced protection
Bonus Terms
Welcome Bonus Conditions
The welcome bonus of 200% up to €5,000 carries specific requirements:
- Minimum qualifying deposit of €20
- Wagering requirement of 35x bonus amount
- Maximum bet of €5 per round while wagering active
- 30-day validity period from bonus activation
- Slot games contribute 100% towards wagering
- Table games contribute 10% towards wagering
Bonus abuse or fraudulent activity results in immediate forfeiture and potential account closure.
General Promotional Rules
- Only one bonus may be active at any time
- Bonuses cannot be combined unless explicitly stated
- Free spins winnings may carry separate wagering requirements
- The casino reserves the right to modify or cancel promotions
Financial Transactions
Deposit Policies
- Minimum deposit: €10 (€20 for welcome bonus eligibility)
- Maximum deposit: Varies by payment method
- Deposits must originate from accounts in the player’s name
- Processing fees may apply depending on payment provider
Withdrawal Policies
| Player Level | Daily Limit | Weekly Limit | Monthly Limit |
|---|---|---|---|
| Standard | €5,000 | €15,000 | €30,000 |
| VIP | €10,000 | €50,000 | €100,000 |
Withdrawal processing requires completed identity verification. The casino reserves the right to conduct additional security checks on large withdrawals.
Game Rules
Fair Play Commitment
All games utilise certified random number generators or live dealer procedures. Exploitation of software errors or glitches is prohibited and results in voided winnings.
Malfunction Policy
In the event of game malfunction, affected rounds are rendered void. The casino is not liable for losses resulting from technical failures beyond reasonable control.
Responsible Gambling
The casino promotes responsible gambling through available tools:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Wagering limits
- Session time limits
- Cooling-off periods
- Self-exclusion options
Players exhibiting problem gambling behaviours may be contacted by support staff with offers of assistance.
Liability Limitations
The casino is not liable for:
- Losses incurred during gambling activities
- Service interruptions due to maintenance or technical issues
- Third-party actions affecting account access
- Errors in user-provided information
Amendments
These terms may be updated periodically. Continued use of services following amendments constitutes acceptance of revised terms. Material changes are communicated via email to registered users.
Governing Law
These terms are governed by applicable gambling regulations. Disputes shall be resolved through the casino’s internal complaints procedure before escalation to relevant regulatory authorities.
Contact Information
For queries regarding these terms:
- Email: [email protected]
- Live Chat: Available 24/7 via website
These terms were established to ensure fair, transparent, and enjoyable gaming for all participants.